Hello friends, we have received an abundance of orders lately, causing some delays in getting orders out at your normal rate. Please allow up to 3 weeks for your order to arrive. Our five liter bottle orders are especially delayed. Thank you for your kind patience and recognition that these bottles are made to order with your energetic imprint....we are flowing as quickly as we can! and...ps. Unfortunately we had a setback with our staff at our Boulder location, so many orders meant to ship on 4/16 will not ship until next week..thank you for your compassion and understanding and patience. Aloha!