We’re here to answer your questions and listen to your comments.
We usually answer your email inquiries within 24 hours, if not sooner. If you need immediate assistance or if you are having trouble ordering, please give us a call at 808.876.0009. Please note the time when calling, as this number is to our home office in Maui, Hawaii. We are not always in the office during “normal” office hours. Please leave a message. Calling several times successively will not help you get someone to pick up the phone. If we are in the office, then we will pick up. We are 3 hours behind Pacific time…called Hawaii Standard Time Zone, so remember this also if you are calling when it is your morning time. If no one answers, please leave a message and speak clearly and your call will be returned as soon as possible. If you do not get a call back, it may be that we could not clearly hear your message. A follow up email is helpful too. Thank you for innerstanding!!